In the lead up to the current show at Fabrica I had a conversation with Natasha Ba-Abdullah who jobshares the Front of House Manager role and has responsibility for volunteer development, about her need for something, a blog she thought, that could be a focus for the volunteers, a place for them to go for information. Like most small arts organisations, Fabrica is heavily reliant on volunteers, at any one time we have 60-odd signed up. One of the big challenges of Tasha's role is email management, there are a huge number of emails going backwards and forwards with the volunteers, which is both time-consuming and frustrating for everybody and she wanted a solution for that. Then as often happens in small organisations like this we both got very busy doing other things. (Insert montage here to show time passing). Because it had been knocking around in the back of my mind, I sent out a request to our followers on Twitter for examples of Nings they used, good or bad experiences in setting them up etc because I thought it might be a good solution for Tasha. People were, as always, generous with their thoughts and experiences and that, along with my own research, started to give me a good picture of what a Ning could do and what it could be. Last week I sat down with Tasha and asked her what she needed from this volunteer 'hub'. Her answers were-
- A place for Fabrica to post information that the volunteers need
- A place for Fabrica to post opportunities the volunteers may be interested in
- A social space for the volunteers to meet
- A place to promote themselves and what they're doing
- A space in which they can offer and ask for help
- A way of reducing the number of emails sent to and from volunteers
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